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OnStation
Overview
OnStation is the leading provider of automatic email-based customer lifecycle management (CLM) solutions for automotive dealerships and service centers. Leveraging the industry’s best email acquisition and management technology, OnStation’s on-demand solution automates customer communications through strategically timed and targeted emails that maximize customer satisfaction and loyalty and increase lifecycle vehicle sales and service revenue. OnStation partners with automotive dealerships and service centers to expand relationships with customers and build more profitable businesses.
Headquarters
OnStation Corporation
720 Bay Road, Suite 200
Redwood City, CA 94063
(650) 292.0200
www.onstation.com
Executive Team
Phillip Whalen - President & CEO
Terry Cates - Vice President, Technology
Bob Vieraitis - Vice President, Marketing
Solutions
OnStation e-Advantage™ is Customer Lifecycle Management for automotive dealerships that’s automatic, personalized and profitable. It reaches customers, on behalf of the dealership, with cost-effective email-based communications that drive sales and service revenue. OnStation e-Advantage:
- Automatically acquires email addresses for 20% to 50% of a dealership’s customer base.
- Creates, delivers, and tracks all types of customer communications including sales promotions, service reminders, satisfaction surveys and more.
- Works for all dealership profit centers in both sales and fixed operations.
- Integrates seamlessly with the DMS to time and target email communications with pinpoint accuracy.
OnStation ShopConnect™ is the leading customer retention and satisfaction solution that increases sales for shops in the automotive services industry. A powerful, easy-to-use online service, OnStation ShopConnect works with existing shop management systems, requiring no implementation or maintenance. From targeted e-mails to OnStation AutoCards™ highly customizable postcards, everything is automated so shop owners can focus on their business while ShopConnect works behind the scenes to drive customer satisfaction and sales.
Would you like to learn more?
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